Terms and Conditions

Introduction

Welcome to Zawadi Home. By using our website https://zawadihome.co.ke, you agree to comply with and be bound by the following terms and conditions. If you do not agree with these terms, please do not use our site.

Use of Website

Eligibility: You must be at least 18 years old or have the consent of a parent or guardian to use this website.
Account Responsibility: You are responsible for maintaining the confidentiality of your account details and for all activities that occur under your account. Please notify us immediately of any unauthorized use.
Prohibited Activities: You agree not to use the site for any unlawful purpose or in any way that could damage, disrupt, or interfere with the operation of the site or other users.

Products and Services

Product Information: We strive to ensure that all product descriptions, images, and details are accurate. However, we do not guarantee that all information is error-free, complete, or up to date.
Pricing: Prices are subject to change without prior notice. We reserve the right to modify or discontinue any product or service at any time.

Orders and Payments

Order Acceptance: We reserve the right to accept or reject any order due to product availability, pricing errors, or other reasonable grounds.
Payment Policy: All orders must be fully paid before processing. Payments are made via the payment methods provided on the checkout page.
Order Confirmation: Order confirmation emails acknowledge receipt of your order but do not constitute final acceptance until payment is confirmed.

Shipping and Delivery

Delivery Timelines: We aim to deliver orders within the estimated timelines provided at checkout. However, delays may occur due to factors beyond our control.
Delivery Charges: Shipping costs are calculated based on order size and delivery location and are displayed during checkout.

Returns and Refunds

Return Policy: Returns are subject to our Refund and Return Policy, which outlines eligible items and conditions.
Refunds: Approved refunds will be processed according to our return policy and issued using the original payment method where applicable.

Intellectual Property

Ownership: All content on this website, including text, images, logos, and designs, is the property of Zawadi Home and is protected by applicable intellectual property laws.
Use of Content: You may not reproduce, distribute, or use our content for commercial purposes without prior written consent.

Limitation of Liability

Disclaimer: Our website, products, and services are provided on an “as is” and “as available” basis. We make no warranties, express or implied, regarding availability or suitability.
Limitation: To the fullest extent permitted by law, Zawadi Home shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.

Indemnification

You agree to indemnify and hold harmless Zawadi Home, its owners, employees, and affiliates from any claims, damages, or expenses arising from your use of the site or violation of these terms.

Governing Law

These terms and conditions are governed by and interpreted in accordance with the laws of Kenya. Any disputes shall be resolved within the courts of Kenya.

Changes to These Terms

We may update these terms from time to time. Any changes will be posted on this page, and continued use of the site constitutes acceptance of the revised terms.

Contact Us

For any questions or concerns regarding these terms, please contact us:

Zawadi Home
Nairobi, Kenya
📧 sales@zawadihome.co.ke
📞 0705 824 259